{"id":1961,"date":"2020-07-01T06:55:54","date_gmt":"2020-07-01T04:55:54","guid":{"rendered":"https:\/\/5scompany.com\/wp\/?p=1961"},"modified":"2026-04-23T14:28:21","modified_gmt":"2026-04-23T12:28:21","slug":"customer-experience-5s-traject-bakkerbedrijfswagens","status":"publish","type":"post","link":"https:\/\/5scompany.com\/en\/klantervaring\/klantervaring-5s-traject-bakkerbedrijfswagens\/","title":{"rendered":"Customer experience - Bakker Bedrijfswagens"},"content":{"rendered":"
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Customer experience - Bakker Bedrijfswagens<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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After a pressure cooker<\/a> in which the service process of Bakker Bedrijfswagens Barneveld was reviewed, a 5S roll-out turned out to be desirable. Read more about Bakker Bedrijfswagens' customer experience below. From the branch manager.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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LET ME INTRODUCE MYSELF<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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My name is Arjan van Dijk and I am the branch manager at Bakker Bedrijfswagens Barneveld. After a period of sales, I now manage the branch with a nice team of mechanics. I like to be the linchpin between the customer and the employees.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5S COMPANY AT BAKKER BEDRIJFSWAGENS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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During our \u201cContinuous improvement\u201d project, it turned out that there was still some waste due to the search for tools, for example. It was then decided to have one 5S Implementation<\/a> to do. In short, it means that we have emptied the entire work floor, said goodbye to the unnecessary stuff and tools. We then looked for the most ideal place for all useful items and marked this as well. We did this with the whole team, one started more enthusiastically than the other, but in the end the whole team is happy with the result!<\/p>

It has become much clearer and you no longer have to search for special tools, when it is not in the fixed place it is used by another colleague. To maintain this, rounds are run using the 5s app<\/a>. The findings are discussed once a week and resulting actions assigned to an \"owner.\" This owner is responsible for carrying out the action. In the end, the workshop looks nicely tidy and much less time is wasted and work is more pleasant.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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EXPERIENCE WITH 5S COMPANY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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5S Company is a party that acts vigorously and motivates the men to participate. No fuss, just tackle and finish. This fits well with the mentality of our employees and has led to a very nice result.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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WHAT DOES BAKKER BEDRIJFSWAGENS DO?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Bakker Bedrijfswagens consists of 8 dealerships in Central and Eastern Netherlands and a satellite office in Duiven and is part of the Bakker Group together with Bakker Logistiek and Bakker Vastgoed. Bakker Bedrijfswagens is engaged in the sale, repair and maintenance, damage repair and rental of commercial vehicles and towed equipment, as well as vans (LCVs). In this way they serve the entire commercial vehicle segment of 0-50 tons Gross Vehicle Weight (GVW).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Arjan van Dijk<\/em>
Location manager Barneveld<\/em>
Baker Commercial Vehicles<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Customer\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

klantervaring – Bakker Bedrijfswagens Na een pressure cooker waarin het service proces van Bakker Bedrijfswagens Barneveld onder de loop is genomen, bleek een 5S uitrol wenselijk. Lees hieronder meer over de klantervaring van Bakker Bedrijfswagens. Vanuit de vestigingsmanager. Even voorstellen Mijn naam is Arjan van Dijk en ik ben de vestigingsmanager bij Bakker Bedrijfswagens Barneveld. […]<\/p>\n","protected":false},"author":1,"featured_media":4693,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[21],"tags":[187],"class_list":["post-1961","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-klantervaring","tag-5s-bakker-bedrijfswagens"],"yoast_head":"\nKlantervaring | 5S traject | Bakker Bedrijfswagens | 5S Company<\/title>\n<meta name=\"description\" content=\"Lees de klantervaring van Bakker Bedrijfswagens met het door 5S Company uitgevoerde 5S traject. 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